SHIPPING AND RETURNS
Welcome to the very best in globally sourced products.
We will do our best to deliver things quickly and in great shape.
SHIPPING
The type of product you order informs the type of packaging we need to use. If you place an order with a single item, your charge will be based on that packaging, your choice of shipping speed, and your location. This will be visible in your cart.
However, if you order more than one item, each item could have different delivery times. This is because some products are packaged and shipped separately.
For example, we send our posters in super-durable tubes. Obviously, a canvas won’t fit in there.
Shipping prices are cumulative. When you’re calculating shipping prices on your end, make sure to add up the different shipping prices for all of the products you’re sending.
For example, you can order a t-shirt with a regular rate. Each additional t-shirt adds a small amount for the additional weight. If you add a tote to the order, then it will increase by the weight of that tote. However, if you choose another product, like a mug (that requires different packaging), then you’ll have to add the full shipping price. In this case, it would be an additional $6.95 and it would be sent separately.
We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. NOTE: All orders shipping with the overnight delivery method for domestic orders will automatically be marked as priority in our system and bumped up in the fulfillment queue.
Overnight, express, and standard shipping methods will always have tracking.
We ask for photo verification of the damaged goods sent to celticmatador@gmail.com or in the message box below, then we’ll gladly send a replacement at no cost to you.
RETURNS
If you’ve purchased something and it doesn’t fit, please contact us at celticmatador@gmail.com or by sending a message below so we can try to find a solution. We recommend reading the sizing information carefully before ordering.
Prints, mugs, pillows, and other non-apparel items may not be returned unless they arrive damaged. Please notify us at celticmatador@gmail.com or by sending a message below, immediately upon receipt of your package.
For packages lost in transit, all claims must be submitted no more than 2 weeks after the estimated delivery date.
